If y'all see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you lot tin't connect to a cellular network or cellular data, learn what to practice.

Check your coverage area

  • Make certain that yous're in an expanse with cellular network coverage.
  • Plow cellular data off and and then back on over again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, you might see Settings > Cellular Data.
  • If you lot're traveling internationally, make certain that your device is gear up for data roaming. Go to Settings > Cellular > Cellular Data Options > Information Roaming.
    Top part of an iPhone screen showing cellular settings

If you lot're on AT&T's 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you have an iPhone half dozen or subsequently or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, turn on LTE.

If you lot still see No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are non affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Bank check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Brand certain that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To run across the version of carrier settings on your device, tap Settings > General > Virtually and look next to Carrier.

If you lot insert a new SIM card into your iPhone or iPad, you lot need to download the carrier settings for your new carrier.

Accept out the SIM card

After removing the SIM card, put it back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM menu.
  • If you lot transferred your SIM bill of fare from another device, inquire your carrier if your SIM card works with your iPhone or iPad.

Learn more about removing your iPhone SIM carte or iPad SIM card.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This too resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you lot've used before.

Update your iPhone or iPad

Contact your carrier

Problems with your carrier or account might touch your service. Contact your carrier to:

  • Verify that your account is active and in skillful standing.
  • Make certain that in that location are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is ready with the right data plan.

Only your wireless carrier can admission and manage details near your business relationship:

  • iPhone wireless carriers
  • iPad wireless carriers

Become more help

If your carrier confirms that there'due south no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support.

If y'all see an alert next to No Service, learn what you can do.

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